Client Support Specialist - Work from home

As a Client Support Specialist at United Development Company, you will be responsible for providing exceptional support to our clients while working remotely from your home in Doha, Qatar. This full-time position at the associate level requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Act as the primary point of contact for clients, addressing their inquiries, issues, and requests in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and issues are resolved efficiently - Utilize a variety of communication channels to maintain positive relationships with clients - Identify opportunities to upsell or cross-sell products or services to existing clients - Provide feedback to the product development team based on client interactions and feedback - Keep accurate records of client interactions and transactions using our CRM system - Continuously improve knowledge of products, services, and industry trends to better serve clients

Requirements: - Resourceful and driven individual who thrives in a remote work environment - Strong people management skills to effectively handle client relationships - Creative problem-solving abilities to address client issues effectively - Excellent written and verbal communication skills - Ability to work independently and prioritize tasks effectively - Proficiency in using CRM software and other relevant tools - Bachelor's degree in business, marketing, or a related field preferred

Benefits: - Travel & spending expenses covered for work-related activities - Parental leave to support work-life balance - Free food provided during scheduled work hours

Working environment: At United Development Company, we strive for excellence and uphold high standards in all endeavors. Our team is committed to supporting each other and our clients to achieve success.

Equal opportunity statement: United Development Company is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Deadline to apply: July 1, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.