Customer Service Assistant - Work from home

Job Description:

Hamad Medical Corporation is seeking a motivated and energetic individual to join our team as a Customer Service Assistant. This is a full-time position that allows you to work from the comfort of your own home. As an entry-level role, no prior experience is required, making it a great opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a timely and professional manner - Assist customers with placing orders, processing returns, and resolving any issues or complaints - Maintain accurate records of customer interactions and transactions - Collaborate with team members to ensure a seamless and positive customer experience - Provide feedback to management on ways to improve customer satisfaction and retention - Stay up-to-date on product knowledge and company policies to better assist customers - Perform other administrative tasks as needed

Requirements: - Driven and energetic personality - Strong people management and teamwork skills - Excellent communication and problem-solving abilities - Ability to work independently and prioritize tasks effectively - High school diploma or equivalent - Proficient computer skills - Reliable internet connection - Must be based in Doha, QA

Benefits: - Relocation allowance for eligible candidates - Company-provided equipment - Gym membership to promote health and well-being

Working Environment: At Hamad Medical Corporation, we encourage calculated risk-taking to drive innovation and progress. Our team values collaboration, creativity, and a commitment to excellence. As a Customer Service Assistant, you will have the opportunity to contribute to our mission of providing superior healthcare services to our community.

Deadline to apply: June 27, 2024

Equal Opportunity Statement: Hamad Medical Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, marital status, or any other protected status. We are committed to creating a diverse and inclusive work environment where all employees are treated with respect and dignity.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.