Customer Service Officer - Work from home

Job Description:

Qatar Biobank is seeking a motivated and resilient Customer Service Officer to join our team on a full-time basis. This position offers the opportunity to work from home, providing excellent customer service to our clients in a remote setting.

Responsibilities: 1. Communicate effectively with customers through various channels such as phone, email, and chat. 2. Resolve customer inquiries, complaints, and issues in a timely and professional manner. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with other team members to ensure a seamless customer experience. 5. Provide feedback to management on customer trends and needs.

Requirements: 1. Bachelor's degree in a related field. 2. Minimum of 4 years of experience in customer service. 3. Excellent communication and cooperation skills. 4. Ability to work independently in a remote setting. 5. Strong attention to detail and problem-solving abilities.

Personality Traits: 1. Resilient 2. Motivated

Soft Skills: 1. Cooperation 2. Communication

Benefits: 1. Free food 2. Retirement plan 3. Joining Bonus

Working Environment: At Qatar Biobank, we offer a flexible working environment that adapts to change with speed and efficiency. Our team is dedicated to providing the best possible service to our customers while maintaining a positive and collaborative work environment.

Deadline to Apply: May 6, 2024

Equal Opportunity Statement: Qatar Biobank is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.