Customer Service Specialist

The Customer Service Specialist at Qatar Airways in Doha will be responsible for providing exceptional customer service to passengers, ensuring a seamless travel experience from booking to arrival. The successful candidate will be passionate about the airline industry and committed to delivering a high level of service at all times.

Responsibilities: - Assisting passengers with booking flights, checking in, and resolving any issues that may arise during their journey - Handling customer inquiries and complaints in a professional and timely manner - Collaborating with other departments to ensure a smooth operation and address any customer issues - Providing accurate information about flight schedules, baggage allowances, and other relevant information - Representing Qatar Airways in a positive light and upholding the company's reputation for excellence in customer service

Requirements: - At least 1 year of experience in a customer service role - Strong communication skills and a customer-centric attitude - Ability to work under pressure and handle difficult situations with grace - Reliable and cooperative team player with leadership qualities - Passion for the airline industry and a desire to exceed customer expectations

Personality traits: passionate, reliable Soft skills: cooperation, leadership

Benefits: - Travel opportunities - Free food - Free accommodation

Working environment: The working environment at Qatar Airways is focused on exceeding customer expectations and delivering delight. Employees are encouraged to go above and beyond to provide excellent service to passengers and contribute to the overall success of the airline.

Deadline to apply: 2024-05-08

Equal opportunity statement: Qatar Airways is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome all qualified candidates to apply for this position, regardless of race, gender, age, disability, religion, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.