Remote Customer Support Associate

Job Description: Msheireb Properties is seeking a motivated and adaptable Remote Customer Support Associate to join our team. As a customer support associate, you will be responsible for providing excellent customer service to our clients through various communication channels. This is a full-time entry-level position with no prior experience required.

Responsibilities: 1. Respond to customer inquiries and provide timely and accurate solutions via phone, email, or chat. 2. Assist customers with product information, order status, and issue resolution. 3. Maintain a high level of professionalism and customer service at all times. 4. Collaborate with internal teams to ensure efficient problem resolution. 5. Keep accurate records of customer interactions and transactions. 6. Continuously improve customer satisfaction levels through feedback and suggestions.

Requirements: 1. Motivated and adaptable individual who thrives in a fast-paced environment. 2. Strong people management and cooperation skills. 3. Excellent verbal and written communication skills. 4. Ability to multitask and prioritize tasks effectively. 5. High school diploma or equivalent. 6. Basic computer skills and familiarity with CRM systems.

Benefits: 1. Joining Bonus 2. Disability insurance 3. Retirement plan

Working Environment: At Msheireb Properties, we empower our employees to take ownership and make impactful decisions. We believe in fostering a supportive and inclusive work environment where employees can grow and succeed.

Deadline to Apply: Please submit your application by May 31, 2024.

Equal Opportunity Statement: Msheireb Properties is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We encourage individuals of all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.