QR4,550 - 7,280 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
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Job Description:
Hilton Doha is seeking a passionate and driven Customer Support Specialist to join our team in Doha, Qatar. As a Customer Support Specialist, you will be responsible for providing exceptional customer service to guests, resolving any issues or complaints in a timely and professional manner. You will also be responsible for assisting guests with any inquiries they may have regarding their stay at our hotel.
Responsibilities: - Provide outstanding customer service to guests, ensuring their needs are met and exceeded - Handle and resolve guest complaints or issues in a timely and professional manner - Assist guests with inquiries, reservations, and any other requests they may have - Coordinate with other departments to ensure guest satisfaction and a seamless experience - Maintain a positive attitude and professional demeanor at all times - Keep accurate records of guest interactions and feedback
Requirements: - 4 years of experience in a customer service role - Strong planning and persuasion skills - Excellent communication and interpersonal skills - Ability to work well under pressure and in a fast-paced environment - Passion for providing exceptional customer service - Driven and motivated to exceed expectations - Experience in the hospitality industry is a plus
Benefits: - Retirement plan - Joining bonus - Company transportation - Recognition and rewards based on performance and merit
Equal Opportunity Statement: Hilton is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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