Support Assistant

Job Description:

As a Support Assistant at Snoonu, you will play a vital role in ensuring smooth operations and customer satisfaction. You will be responsible for providing support to various departments within the company, including customer service, logistics, and administration. Your attention to detail and adaptability will be crucial in handling a variety of tasks and prioritizing effectively.

Responsibilities: 1. Respond to customer inquiries and resolve issues in a timely and professional manner. 2. Assist with order processing and tracking shipments to ensure on-time delivery. 3. Support the logistics team in coordinating deliveries and managing inventory levels. 4. Help with administrative tasks, such as data entry, filing, and record keeping. 5. Collaborate with team members to improve processes and enhance overall efficiency. 6. Contribute to the company's success by providing excellent support and customer service.

Requirements: 1. Minimum of 3 years of experience in a similar support role. 2. Strong attention to detail and ability to prioritize tasks effectively. 3. Dedication and a driven mindset to exceed expectations and achieve goals. 4. Excellent communication skills and the ability to work in a fast-paced environment. 5. Adaptability to handle changing priorities and manage multiple responsibilities. 6. Proficiency in Microsoft Office applications and other relevant software programs.

Benefits: - Profit sharing opportunities based on company performance. - Parental leave to support employees during significant life events. - Ongoing training and professional development opportunities.

Working Environment: At Snoonu, we foster a culture of transparency and open dialogue to ensure effective communication at all levels. We value diversity and inclusivity, and we strive to create a supportive and collaborative work environment for all team members.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement: Snoonu is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.