Support Representative

Job Description:

Silatech is seeking a Support Representative to join our team in Doha, QA. As a Support Representative, you will be responsible for providing excellent customer service and support to our clients. This role is perfect for individuals who are independent and resilient, with strong negotiation and persuasion skills.

Responsibilities: - Responding to customer inquiries via phone, email, and in-person - Providing technical support for our products and services - Resolving customer issues in a timely and efficient manner - Collaborating with other team members to ensure customer satisfaction - Identifying opportunities for improvement in our support processes

Requirements: - Excellent communication skills - Ability to work independently and as part of a team - Strong negotiation and persuasion skills - Willingness to learn new technologies and products - High school diploma or equivalent

Benefits: - Training & professional development opportunities - Paid sick leave - Retirement plan

Working Environment: At Silatech, we flourish in a culture that embraces change and responds resiliently. As a Support Representative, you will have the opportunity to grow and develop in a supportive and dynamic work environment.

Deadline to Apply: May 24, 2024

Statement of Equal Opportunity: Silatech is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, disability, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.