Rental Agent

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Job Description - Rental Agent

  • Sell optional products for meeting customer wants and needs.
  • Check customer rental parameters for ensuring understanding of rates and service charges.
  • Update rental agreement files, notify customers of overdue rental vehicles and enquire on the expected date of return, and process rental extensions.
  • Receive telephone calls and handle customer issues or direct messages to appropriate personnel.
  • Ensure accuracy of the return date and time on the rental agreement.
  • Complete rental or parking information for customers, disclose rates and terms of rentals and get signatures through effective sales techniques to utilize service options.
  • Retrieve money collected and complete deposit slip and keep money safe.
  • Prepare Rental Agreement Folder with necessary details.
  • Review and submit reports to the supervisor.
  • Finish car exchange requests in the computer system.
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