Sales Executive-Delta City Center

Sales Executive-Delta City Center - Marriott International, Inc

11.05.2024

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Job Number 24079056
Job Category Sales & Marketing
Location Delta Hotels City Center Doha, Zone 61, Building 31,Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Contactappropriate individual or department (e.g., Sales, DataAdministration, Accounting) as necessary to resolve guest calls,requests, or problems. Use sales techniques that maximize revenuewhile maintaining existing guest loyalty to Marriott, includingup-selling. Determine and give complimentaries to guests as gifts fortheir patronage (e.g., rewards points, show tickets, giftcertificates). Promote awareness of brand image internally andexternally. Process requests for redeeming Marriott Rewards points.Process all reservation requests, changes, and cancellations receivedby phone, fax, or mail. Enter Marriott Rewards information intoappropriate software when taking guest reservations. Answer, record,and process all guest calls, requests, questions, or concerns. Performgeneral office duties to support Sales & Marketing (e.g., filing,sending emails, typing, faxing).

Assist managementin training and motivating employees; serve as a role model. Followall company policies and procedures; ensure uniform and personalappearance are clean and professional; maintain confidentiality ofproprietary information; protect company assets. Welcome andacknowledge all guests according to company standards; anticipate andaddress guests’ service needs; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare andreview written documents accurately and completely; answer telephonesusing appropriate etiquette. Develop and maintain positive workingrelationships with others; support team to reach common goals; listenand respond appropriately to the concerns of other employees. Monitorthe performance of others to ensure adherence to quality expectationsand standards. Read and visually verify information in a variety offormats. Move, lift, carry, push, pull, and place objects weighingless than or equal to 10 pounds without assistance. Perform otherreasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diplomaor G.E.D. equivalent.

Related Work Experience: At least 2-yearsof related work experience.

Supervisory Experience: Nosupervisory experience.

License or Certification: None

Marriott International is an equalopportunity employer. We believe in hiring a diverse workforce andsustaining an inclusive, people-first culture. We are committed tonon-discrimination on any protected basis, such as disability andveteran status, or any other basis covered under applicable law.

Full Job Description

Take Your Hiring to the Next Level

Job Number 24079056
Job Category Sales & Marketing
Location Delta Hotels City Center Doha, Zone 61, Building 31,Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Contactappropriate individual or department (e.g., Sales, DataAdministration, Accounting) as necessary to resolve guest calls,requests, or problems. Use sales techniques that maximize revenuewhile maintaining existing guest loyalty to Marriott, includingup-selling. Determine and give complimentaries to guests as gifts fortheir patronage (e.g., rewards points, show tickets, giftcertificates). Promote awareness of brand image internally andexternally. Process requests for redeeming Marriott Rewards points.Process all reservation requests, changes, and cancellations receivedby phone, fax, or mail. Enter Marriott Rewards information intoappropriate software when taking guest reservations. Answer, record,and process all guest calls, requests, questions, or concerns. Performgeneral office duties to support Sales & Marketing (e.g., filing,sending emails, typing, faxing).

Assist managementin training and motivating employees; serve as a role model. Followall company policies and procedures; ensure uniform and personalappearance are clean and professional; maintain confidentiality ofproprietary information; protect company assets. Welcome andacknowledge all guests according to company standards; anticipate andaddress guests’ service needs; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare andreview written documents accurately and completely; answer telephonesusing appropriate etiquette. Develop and maintain positive workingrelationships with others; support team to reach common goals; listenand respond appropriately to the concerns of other employees. Monitorthe performance of others to ensure adherence to quality expectationsand standards. Read and visually verify information in a variety offormats. Move, lift, carry, push, pull, and place objects weighingless than or equal to 10 pounds without assistance. Perform otherreasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diplomaor G.E.D. equivalent.

Related Work Experience: At least 2-yearsof related work experience.

Supervisory Experience: Nosupervisory experience.

License or Certification: None

Marriott International is an equalopportunity employer. We believe in hiring a diverse workforce andsustaining an inclusive, people-first culture. We are committed tonon-discrimination on any protected basis, such as disability andveteran status, or any other basis covered under applicable law.

Delta Hotels provide a seamless travel experience that hasbeen thoughtfully designed with the essential needs of the modernfrequent traveler in mind. We flawlessly deliver the key essentialsguests need and we work hard to eliminate everything they don’t. AtDelta Hotels by Marriott, we are always warm, wise and in control soour guests can focus on what’s most important. With a strong presencein Canada, the United Kingdom, and the United States, Delta Hotels byMarriott is rapidly expanding across markets all around the world. Ifyou enjoy delivering purposeful service and focusing on the detailsthat matter, we invite you to explore jobs at Delta Hotels byMarriott. In joining Delta Hotels, you join a portfolio of brands withMarriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team,and become the best version of you.This job has beensourced from an external job board.
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