Waiter / Waitress (Doha Beach Club)

Job Description

About the role

We are currently recruiting for Waiter for one of the most dynamic and exciting leisure venues in Doha.  West Bay beach, under the management of Discover Qatar, comprises 3 absolute beachfront fully licensed venues. 

• Doha Sands, an exclusive and private beach club for in house guests staying at participating West Bay hotels
• The Bistro; a fully licensed restaurant, opens from 7am until midnight with a capacity of 200, serving light casual meals and also catering for special events, movie and sports event screenings and private groups.
• B12 Beach Club, Qatar’s largest private beach club featuring the largest inflatable in the country, a range of international food and beverage outlets, general admission and VIP sections, a resident DJ and popular weekend brunches.

You will be responsible to provide professional service to our Guests, ensuring their visit becomes a memorable dining experience. Serve the food and beverages to the guest’s in professional, discreet and personalized way and ensuring to provide excellent quality service as per Hotel standard operating procedure.
Other key responsibilities are:

Operational

-  Perform all necessary tasks to service Food & Beverage according to the standard of performance manual of WBB

-  Greet all customers and serve them in a professional, discreet & personalized way

-  Acquire in depth knowledge of the Food & Beverage menu of the assigned outlet in order to assist and provide advice to Guests

-  Consistently monitor quality of Food & Beverage being served by taking regularly guest feedback and sharing the feedback to department head.

-  Practice good customer relations and attend to customer complaints / queries satisfactorily

-  Responsible for maintaining hygiene and cleanliness standards in the outlet & upkeep of all service equipment

-  Ensure guest payment details are dealt with as per the PCI requirements.

-  Responsible for all service preparations before, during & after the service (mis-en-place & mis-en-scene)

-  Actively use up selling techniques to increase revenue and exceed Guest expectations by provide the world class service

-  Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment

-  Comply health and safety policies and procedures of WBB.

-  Perform other department duties related to his/her position as directed by the Head of the Department

About You

-          Bachelor’s degree or equivalent with no prior job-related experience or High school qualifications with minimum 1 year of job-related experience

-          Fluency in both written and spoken English           

-          Knowledge of Arabic is preferred 

How to Apply

If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.

Application Guidelines (For Internals)

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

•            All internal candidates can only have three active applications at any point in time.

•            All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role

•            All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process

•            If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.