Housekeeping Attendant

icon building Company : Reeqwest
icon briefcase Job Type : Full Time

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Job Description - Housekeeping Attendant

Job Description

Job Summary


Our Client a 5* start hotel based in Doha Job Description:

  • Cleans and maintains areas of responsibility according to set standards and procedures
  • Replenish guest supplies
  • Ensure guests requests are promptly and courteously met
  • Report damage or malfunction in hotel rooms/areas to Supervisor
  • Maintain equipment in a proper state of cleanliness and repair
  • Maintain a section room report as well as a daily productivity report
  • Attend daily briefings with supervisor and takes on daily assigned tasks
  • Reports lost and found articles to the housekeeping office immediately
  • Handle guest complaints, reporting them to Supervisor immediately
  • Report unusual behaviour/activities in guestroom, floors/ public areas to Supervisor
  • Record room status in allocated section accurately
  • Comply with hotel’s health, safety and hygiene policy
  • Adhere to personnel grooming and hygiene standards
  • Attend meetings and training sessions as required
  • Carry out valet services when required (e.g. delivery of linen, processing laundry orders)
  • Fully understands the difference in guest levels (VIPs) and Room Categories
  • Must adhere to all Lost and Found procedures
  • Proper follow up of HK SOPs
  • Must comply with all fire evacuation procedures and first aid trainings
  • Must comply with Raffles grooming standards
  • To attend proper trainings and have best conduct at work

PERSONAL ATTRIBUTES:

  • Good organizational skills
  • Good level of engagement with guests
  • Good knowledge of Housekeeping Operations
Qualifications:
  • Secondary education
  • Good Housekeeping knowledge

EXPERIENCE: Minimum 2 years experience in a similar capacity in a luxury hotel environment Accommodation, Food and tranportation provided by employer.

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