Food & Beverage Manager

Food & Beverage Manager - Qatar Duty Free

Qatar Duty Free Company Location Doha, Qatar Category Customer Service Job Id 208505 Closing Date: 07-04-2024 Qatar Duty Free is recruiting for Food & Beverage Manager to organize, manage and control all QDF front of house food and beverage (F&B) operations as per established strategy and business plan for the financial year. Further responsible to provide oversight and coordination for associated QDF F&B businesses, such as Concessions and JV oversight. Drive business analytics for maintaining market share within Hamad International Airport. Develop individual business unit (IBU) profit system to enable optimization of net operating income by location, based on changing guest profile. Drive operational excellence as per Senior Manager / Divisional leadership. Develop cyclical Product offers: Menu and composition calendar to optimize business performance. Develop and implement F&B Sales data management system to ensure optimal price and quality balance (PQM) Day to day management and oversight of all HIA F&B operations and landside outlets. Implement and maintain all F&B operational policies and procedures, and ensure standards are met and maintained as per guidelines. Ensure safe food service practices are maintained for food handling, cleaning and hygiene, as per HACCP. Achieve financial objectives in accordance to the AOP and maximize revenues and profitability. Ensure customer service standards are maintained at all times for both internal and external customers. Ensure all in-store and marketing activity is correctly briefed and executed. Develop financial astuteness of team through monthly business analysis as per established standards. Implement financial policies in the department, including cash handling processes. Analyze variances to financial targets and initiate corrective actions, provide financial sales data Maximize profitability through well identified opportunities for cost mitigation, and improved margins in each revenue stream. Control all par levels in outlets and merchandise to ensure effective cost management. Complete and present monthly reports on outlets. Initiate an ongoing product improvement program that ensures consistent improvement; in co-ordination with the Executive Head Chef, review the F&B offer with the view to further develop the QDF brand to ensure it is relevant, fresh, innovative and achieving desired returns. Ensure the QDF F&B offer is in line with the QDF brand equity and excellence achieving regional and global recognition. Coordinate with and provide support to all JVCo's and concessionaires in regard to brand and menu development, HACCP, training, marketing, logistics and general landlord support. Ensure all tenants remain contractually compliant. Perform other department duties related to his/her position as directed by the Head of the Department. Minimum 7 years relevant experience Relevant College or University qualification to min Bachelor's level Currently Food and Beverage Manager within a similar culture within an international Airport, Hotel or Shopping complex Qualifications in both food preparation and service such as City & Guilds (or equivalent) (7103 — Food and Beverage Service, 4425- Customer Service). HACCP Certified. Currently Food and Beverage Manager within a similar culture within an international Airport, Hotel or Shopping complex. Health and Safety certification and experience in HACCP/ FSA/USDA Ability to manage a diverse and innovate brand mix in a fast-paced environment. Experience in successfully leading and managing multiple F&B outlet Effective communication skills Ability to manage diverse and innovative brand mix Expert knowledge of POS Systems
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