Assistant Restaurant Manager

We're searching for a talented and driven Assistant Restaurant Manager to join our team. As the Assistant Restaurant Manager, you'll play a crucial role in supporting the day-to-day operations of our restaurant, ensuring exceptional customer service, and helping to create memorable dining experiences for our guests.

Key Responsibilities

Staff Management

• Assist in recruiting, training, and supervising restaurant staff.
• Support scheduling employees and managing shifts effectively.
• Provide leadership and motivation to the team in the absence of the Restaurant Manager.

Customer Service Support

• Assist in maintaining high customer satisfaction by upholding excellent service standards.
• Handle customer complaints and concerns professionally, providing resolutions when needed.
• Support staff in delivering outstanding customer service experiences.

Operational Management

• Help oversee day-to-day operations, including opening and closing procedures.
• Assist in monitoring and managing inventory levels, ordering supplies as needed.
• Ensure compliance with health and safety regulations and enforce standard operating procedures.

Financial Management

• Aid in monitoring budgets, expenses, and revenue.
• Assist in controlling costs and maximizing profitability.
• Support in preparing financial reports for management.

Marketing and Promotion Assistance

• Assist in developing and implementing marketing strategies to attract customers.
• Support the promotion of special events or offers and utilize social media for advertising.

Quality Control Support

• Help ensure food, beverages, and service meet established standards.
• Assist in monitoring food preparation and presentation quality.

Training and Development Support

• Aid in providing ongoing training to staff to enhance skills and performance.
• Stay updated on industry trends to share knowledge with the team.

Vendor Relations Support

• Assist in establishing and maintaining relationships with suppliers.
• Help monitor supply quality and address issues.

Community Engagement Support

• Assist in establishing a presence in the local community and responding to feedback.

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred.
• Minimum of 2 years of experience in a supervisory role within the restaurant industry.
• Strong leadership and communication skills.
• Excellent organizational and time management abilities.
• Knowledge of food safety and sanitation regulations.
• Ability to work flexible hours, including evenings, weekends, and holidays.