Back Office Transmission Engineer

About this opportunity We are now looking fora Back office Transmission Engineer with good hands-on Managedservices ways of working. He will be responsible for coordination,support, management, and execution of maintenance activities toensure that services provided to customers are continuouslyavailable and performing to Service Level Agreement (SLA)performance levels. What you will do • E-to-E 2nd leveltroubleshooting over IP Network • Routers • L3switches • L2 Switches • L2 Transmission Nodes• MPLS (coordination with third party) • NodeAcceptance • Configuration management • ProblemManagement • Working in 24/5 shifts • Workingon-call in weekends when required • 2nd line fixing fortransmission related outages and degraded issues on the belowEquipment’s/ Systems using STC Trouble Tickets System(RTTS): • TN 2p, 6p, 20p (R6) • ML6600 •R6000 • ML6352 • Daily work includes using thefollowing Ericsson ENM • Support and guide NFM/FO-TX onfixing for Trouble Tickets related to Transmission. •Support other teams for their E-to-E fixing (BO-Access, TNOC/SDH,GPON, Cisco) • Follow up with the design team for thetransmission design issues (MW/LB/DCN, SDH/CWO, IPMPLS, andGPON).