As a Bartender , you play a pivotal role in curating delightful beverage experiences for our guests without the inclusion of alcohol. Your responsibilities encompass crafting a variety of non-alcoholic drinks, maintaining a welcoming ambiance, and providing exceptional customer service.
Key Responsibilities:
Prepare and serve a diverse selection of non-alcoholic beverages, including mocktails, smoothies, specialty coffees, and other refreshing creations, following standardized recipes and guest preferences.
Deliver outstanding customer service by engaging with patrons, understanding their preferences, and ensuring their needs are met in a friendly and efficient manner.
Maintain cleanliness and organization of the bar area, including sanitizing surfaces, restocking supplies, and cleaning equipment to uphold hygiene standards.
Efficiently manage drink orders, utilizing POS systems to process transactions accurately and promptly.
Monitor inventory levels of non-alcoholic ingredients and supplies, proactively restocking to prevent shortages and ensure seamless service.
Adhere to all relevant regulations and safety protocols, including verifying guest age if necessary and promoting responsible consumption.
Collaborate effectively with team members across various departments to ensure smooth operations and enhance the overall guest experience.
Utilize upselling techniques to promote additional products and specials, contributing to revenue generation and guest satisfaction.
Stay informed about current beverage trends, innovative recipes, and industry developments to continuously enhance skills and offerings.
Maintain a positive attitude and professional demeanor, particularly during busy periods, to create a welcoming and enjoyable atmosphere for guests.
Qualifications:
Previous experience in bartending or a related role is preferred.
Strong knowledge of non-alcoholic beverages, including preparation techniques and flavor profiles.
Exceptional customer service skills, with the ability to engage effectively with guests from diverse backgrounds.
Excellent communication and interpersonal abilities to foster positive interactions and build rapport.
Capacity to work efficiently in a fast-paced environment while upholding attention to detail.
Basic mathematical proficiency for handling transactions and managing inventory.
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