Business Analyst

Role Objective:

Assist Technology Business Partner in managing Digital System & Information Technology projects with stakeholders. Gather, analyze, and document business requirements for projects and initiatives. Ensure alignment with project objectives, quality standards, time/budget specifications, and internal guidelines.

Qualifications and Experience:

- University graduate in Computer Science, Information Systems, Engineering, or related field

- Master's degree in management/technology is an advantage

- Preferred certifications: PMP, Prince 2, CBAP, PMI-PBA

- 6-10 years experience in financial services/banking industry

- Business Analyst experience in digital/data-driven projects.

Detailed Roles and Responsibilities:

• Collaborate with stakeholders to gather and document business requirements for banking products and systems.
• Analyze business processes, systems, and data to identify areas for improvement.
• Translate business requirements into functional specifications and user stories for development teams.
• Work with cross-functional teams to ensure alignment between business needs and technical solutions.
• Assist in designing, developing, and implementing banking systems and processes.
• Perform impact analysis and risk assessment for proposed changes to banking systems.
• Prepare various project documents such as Business Case Document, UML diagrams, and Requirement traceability matrix.
• Provide ongoing support to business users and address their questions and concerns.
• Support project managers in technology projects and act as a liaison between business and technical teams.
• Troubleshoot issues and provide technical support to users.
• Test applications/systems and ensure compliance with audit and procedural controls.
• Contribute to process improvement and quality enhancement initiatives.
• Maintain confidentiality, professional conduct, and integrity in service provision.