Business Centre Agent

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

We are seeking a professional and customer-focused Business Centre Agent to join our team at Swissotel Corniche Park Towers in Doha, Qatar. As a Business Centre Agent, you will be responsible for providing exceptional administrative support and customer service to our clients in a fast-paced business environment.

• Greet and assist clients with their business center needs, ensuring a positive and professional experience
• Manage and coordinate the use of business center facilities, including meeting rooms, workstations, and equipment
• Handle administrative tasks such as printing, copying, scanning, and binding documents for clients
• Respond to client inquiries and requests promptly and efficiently
• Maintain the cleanliness and organization of the business center
• Troubleshoot basic technical issues with office equipment and software
• Process payments and maintain accurate financial records
• Coordinate with other departments to ensure smooth operations and client satisfaction
• Stay updated on business center services and promotions to effectively communicate with clients
• Assist with special projects and events as needed

• High school diploma or equivalent required; Bachelor's degree in Business Administration or related field preferred
• 1-2 years of experience in a similar role or hospitality industry
• Excellent customer service skills with a professional and supportive demeanor
• Strong administrative and organizational abilities
• Proficiency in Microsoft Office suite and other relevant computer applications
• Demonstrated multi-tasking abilities and efficient time management skills
• Effective problem-solving skills and attention to detail
• Exceptional verbal and written communication skills
• Knowledge of business center operations and familiarity with office equipment and technologies
• Ability to work flexible hours, including weekends and holidays, as required
• Fluency in English required; knowledge of Arabic or other languages is a plus

customer related experience an asset

Ability to work well under pressure in a fast paced environment

Excellent communication skills and a professional presentation

Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.