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Butler

icon building Company : Accorhotel
icon briefcase Job Type : Full Time

Number of Applicants

 : 

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Job Description - Butler

Company Description

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North offers guests a luxurious breakaway to an island packed with entertainment and adventure. With five acres of fun-filled attractions, including a sensational waterpark, private beach, retail area, a beach club, and numerous fine dining and casual restaurants, Rixos Premium Qetaifan Island North is the ultimate multi-inclusive vacation destination.

Job Description

Butler

A butler provides personalized service to guests, ensuring their stay is comfortable and memorable. The butler is responsible for anticipating guest needs, handling requests, and delivering high-quality service that exceeds expectations.

  • Provide personalized services such as in-room dining, coordinating spa services, making restaurant reservations, and other requests.
  • Handle special requests and arrangements, including surprise amenities, romantic setups, and personalized itineraries.
  • Coordinate with other departments to ensure seamless service during events.
  • Provide butler service during events, ensuring guests' needs are met.
  • Serve meals and beverages in guest rooms or private dining areas.
  • Maintain knowledge of the hotel’s menu and wine list to offer recommendations.
  • Handle room service orders and ensure timely delivery.
  • Assist with booking tickets, making reservations, and other concierge services.
  • Create and update guest profiles to ensure personalized service.
  • Anticipate and fulfill guests' needs and preferences.

Qualifications

  • Previous experience as a butler or in a similar role in a luxury hotel.
  • A degree or diploma in hospitality management or a related field is preferred.
  • Exceptional interpersonal and communication skills.
  • Strong organizational and multitasking abilities.
  • High level of discretion and professionalism.
  • Attention to detail and ability to anticipate guest needs.
  • Multilingual abilities including Arabic are a plus

Additional Information

 

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