We are seeking a Consumer Protection Researcher to join postal sector team in Qatar. The role focuses on improving consumer protection by analyzing trends, handling complaints, and supporting outreach programs.

Key Responsibilities:

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  Conduct research on consumer trends, postal regulations, and best practices to enhance consumer protection.

  
  


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  Analyze data on consumer complaints and postal service issues to identify areas for improvement.

  
  


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  Prepare reports, presentations, and summaries based on research findings and data analysis.

  
  


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  Handle consumer complaints and inquiries, engaging directly with postal service consumers and providers.

  
  


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  Support the development of educational materials and awareness programs for consumers.

  
  


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  Assist in maintaining communication with stakeholders to implement consumer protection measures effectively.

  
  

Requirements:

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  Bachelor’s degree in Business, Economics, Public Policy, Law, Social Sciences, or related field.

  
  


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  Minimum 5 years of experience in related field.

  
  


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  Strong analytical and problem-solving skills.

  
  


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  Excellent communication and stakeholder management skills.

  
  


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  Ability to handle consumer complaints and inquiries professionally.

  
  


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  Experience in preparing reports, presentations, and educational materials.

  
  

Preferred:

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  Knowledge of postal regulations, consumer protection frameworks, or related policies.

  
  


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  Experience in outreach or consumer awareness programs.