Draftsman

Job Description: We are looking for a ContactCenter Representative to join our team at RasGas Company Limited inDoha, Qatar. As a Contact Center Representative, you will beresponsible for providing excellent customer service to our clientsand handling inquiries, feedback, and complaints over the phone,email, and chat. This position is ideal for individuals who areenergetic, resourceful, and have strong problem-solving andpresentation skills. Responsibilities: - Answer incoming calls,emails, and chat messages from clients and customers - Provideaccurate and timely information regarding products, services, andcompany policies - Resolve customer issues and escalate complexcases to the appropriate department - Maintain a positive andprofessional attitude when dealing with customers - Meet and exceedcustomer satisfaction goals and metrics - Assist in training newteam members as needed Requirements: - High school diploma orequivalent - Excellent communication skills in English (additionallanguages are a plus) - Proficiency in using computers and customerservice software - Ability to multitask and prioritize in afast-paced environment - Strong problem-solving skills and abilityto think on your feet - Previous experience in customer service isa plus but not required Benefits: - Training and professionaldevelopment opportunities - Company-provided equipment - Employeediscounts on products and services - Embrace creativity in aculture that values fresh ideas and inventivesolutions