Front Office Supervisor

Front OfficeSupervisorQualifications

PERSONALATTRIBUTES REQUIRED FOR THE ROLE

• Possesses strong interpersonal skillsand ability to communicate in secondlanguage
• Manages all guests/teammembers’ needs with equaldrive
• Carries an eye for detail and anapproachable demeanor for all guests and teammembers
• Composed under pressure, makes rationaldecisions to resolve situations, delivered with a degree ofprofessionalism
• Self-driven approach to carryout assigned responsibilities
• Ensures securityand confidentiality of guest and hotel information in accordance tocompany/country’s data securityact
• Possesses good computer and propertymanagement system knowledge
• High level ofintegrity, enthusiasm, dedication for continuousimprovement
• Embraces change and open-minded ina dynamic work environment
• Has an understandingof the middle eastern clientele and culture
• Hasan understanding of key stakeholders in the luxury travelspace