In Room Dining Order Taker

Who We Look For: 

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do. 

Job Description: 

• Take and process in-room dining orders accurately and efficiently.  

• Answer guest calls using professional and courteous telephone etiquette.  

• Communicate orders and special requests to the kitchen through the POS system.  

• Ensure timely, accurate, and complete delivery of food orders at the correct temperature.  

• Coordinate and deliver guest amenities promptly and accurately.  

• Manage VIP arrivals and special amenity requests in coordination with the team.  

• Anticipate guest needs, provide recommendations, and ensure guest satisfaction.  

• Coordinate with other departments (Front Office, Housekeeping, Engineering) to fulfill guest requests.  

• Maintain comprehensive knowledge of all food and beverage offerings, restaurant operating hours, and hotel services.  

• Personalize guest interactions by using guest names and recognizing VIP/regular guest preferences and allergies.  

• Follow Four Seasons standards, policies, and telephone etiquette at all times.  

• Foster teamwork and maintain strong collaboration with colleagues, particularly the kitchen team. 

 Preferred Qualifications and Skills: 

• The ideal candidate will have an outgoing personality and a can-do approach to an assigned task 

• Requires reading, writing and oral proficiency in the English language, Arabic is an asset and preferred.  

• Degree or Diploma in Hotel Management are preferred 

 Our Offering: 

• Opportunities to build a successful career with global potential 　　 

• Unique strong culture - diversity of 50 different nationalities　　 

• Living accommodation in high quality, well-resourced apartment　 

• Excellent Training and Development opportunities 

• Employee Recognition Programs​ 

• Complimentary nights at FS Hotels Worldwide  

• Paid annual home leave tickets　　 

• Complimentary meals in employee restaurants　　 

• Free transportation to work　　 

• Medical coverage　　 

Work Authorization: 

The hotel will apply for the work authorization for a successful candidate.