IT Technician

Locally available candidates with experience in the energy sector/ oil & gas industry.

• Actual Experience and familiarization in usage of Microsoft Dynamics NAV; We are looking for Level 1 in Navision, meaning the candidate should have an actual experience in using the tool/software. The candidates can read errors, do access rights; user creation and deletion/removal, are able to troubleshoot, analyze and escalate if needed and have experience in IT coordination.
• Provide first level technical support for end users incidents and handle employee technical requests ie. Set-up of a computer, necessary peripheral devices and related configurations etc. in a timely and accurate manner. Provide or remove necessary access upon joining or release of an employee. Extract and update related logs/supporting documents.
• Identify computer, network, or any IT equipment shortages and ensure the necessary equipment is sufficiently supplied by procurement department on time
• Maintain and collect users physical requests on Google IT drive with an appropriate reference name and date.
• Support in conducting internal IT audits to ensure Company data is sufficiently protected and in compliance with IT policy and procedures.
• Report non-conformities through document management system.

.