Laundry Supervisor

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

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We are seeking a detail-oriented and efficient Laundry Supervisor to join our team in Doha, Qatar. As a Laundry Supervisor, you will be responsible for overseeing the daily operations of our laundry facility, ensuring high-quality service, and maintaining a clean and safe working environment.

• Supervise and coordinate laundry operations, ensuring adherence to hotel standards and procedures
• Manage and train laundry staff, promoting a collaborative and customer-focused work environment
• Oversee the proper use and maintenance of laundry equipment and chemicals
• Maintain accurate inventory of linens, uniforms, and supplies
• Implement and monitor quality control processes for all laundered items
• Ensure timely distribution of clean linens and uniforms to hotel departments
• Collaborate with other departments to meet the hotel's laundry needs efficiently
• Prepare and analyze productivity reports and recommend improvements
• Enforce safety and hygiene standards in the laundry facility
• Handle guest inquiries and complaints professionally and promptly
• Participate in budget planning and cost control measures for the laundry department
• Conduct regular inspections to maintain cleanliness and organization of work areas

• Diploma or degree in hospitality management or related field
• 4-5 years of experience in laundry operations within 4-5 star hotels
• Proven supervisory experience in a laundry or housekeeping setting
• In-depth knowledge of industrial laundry equipment and processes
• Strong understanding of chemical usage, safety protocols, and environmental procedures
• Excellent inventory management and stock control skills
• Proficiency in creating and analyzing productivity reports
• Outstanding leadership and team management abilities
• Strong problem-solving and decision-making skills
• Excellent communication skills in English, both verbal and written
• Detail-oriented with a focus on quality and efficiency
• Ability to work in a fast-paced environment and adapt to changing priorities
• Proficiency in using computer systems and software relevant to laundry operations
• Flexibility to work various shifts, including weekends and holidays
• Physical stamina to stand for extended periods and lift moderate weights

customer related experience an asset

Ability to work well under pressure in a fast paced environment

Excellent communication skills and a professional presentation

Ability to work cohesively with fellow colleagues as part of a team Your team and working environment:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.