MENA Resource Management Leader- Tax Service Line

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Location: Amman

Other locations: Anywhere in Region

Requisition ID: 1502571

The opportunity

 
This role is for a resource management leader and workforce-planning specialist who activates the day-to-day operations of the Experience Management function. Your role is to ensure we maximize business performance and deliver on our talent promise through proactive management of our talent pool. You will obtain these by ensuring the team allocates the right people, to the right role, at the right time and support project demand prioritization. You will be using your specialist knowledge and relationships to ensure we maximize productivity and develop our talent through their on-the-job experiences.

Your key responsibilities


• Stakeholder Management – Responsible for managing key relationships within Leadership Team, Partner Group and Business Enablement Team across MENA
• Pipeline & Demand management – Ensuring direct connectivity between pursuits teams and the experience management team across MENA Tax, Near/Offshore hubs, Graduates, Experienced and sponsored pool of GDS FTE’s
• Coordinates the identification of required skills including grades/locations in line with Supply & Demand strategy
• Talent pool management & experience optimization – Actively managing resourcing, available capacity by understanding capability and proactively identifying opportunities for all available resources including monthly performance management reviews in collaboration with STC’s on PIP’s, internal transfers and realignments
• Experience optimization – Highlighting capability outside the home talent pool via cross-functional, cross-border or cross-region allocation to maximize productivity
• Experience management – Promoting identification and delivery of career experiences as part of every engagement
• Ensuring effective deployment of our people across borders, minimizing issues relating to visas and accommodation issues.Approver for all UAE mission visas in conjunction with CBTS 
• Working closely with Learning & Development and the SL, SSLL’s and Domains Leads in proactively assessing our people in terms of skills and training required for progressions and promotions
• Information management and data quality – Enabling the effective use of information and data to that supports rapid decisions and business insights
• Continuous improvement – Roll out of initiatives on behalf of the Tax COO and identifying opportunities to improve the Tax team performance

 
Skills and attributes for success

 
• Strong communication (both written and oral) and interpersonal skills
• Demonstrates a positive and enthusiastic attitude.
• Strong personal integrity and adherence to strict confidentiality
• Able to build relationships at all levels

 
To qualify you must have

 
• Extensive in workforce planning and/or business operations.
• Refined relationship and stakeholder management skills
• Strong knowledge of business workforce management systems and superior data analysis skills
• People leadership and development experience
• Experience working closely with colleagues in a high-performing team

 
Ideally, you will also have

 
• A degree or postgraduate in a related discipline

 
What we look for

 
We are looking for people who can combine, great listening skills, collaboration, influencing and commercial acumen. Being able thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality and show passion for your work will set you up for success.

 
What we offer

 
We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

 
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

 

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