Night Manager - Ibis Sydney Airport

Company Description

Accor's Ibis Sydney Airport is looking for a rising star to join the team as Night Manager

Ibis Sydney Airport is 3.5* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions! You lead with making every person feel welcome and create memorable experience, right from GO!

Job Description

We are seeking a passionate, guest-focusedNight Manager,to join the Front Office Leadership team.

As a Night Manager at Ibis Sydney Airport, you will lead and supervise the Front Office Department's operational functions throughout the night.

• Lead and supervise night shifts, ensuring safety, security, and a seamless guest experience.
• Cross check and balance work completed during the day for all outlets on shift
• Prepare reports on a daily, weekly and monthly basis.
• Manage overnight reservations and check-ins, providing efficient and friendly service.
• Maintain responsibility for the overall auditing and administration function of the night team.
• Generate reports for management, offering valuable insights into daily hotel operations

Qualifications

The successful candidate must have the ability to build Human Connections, and lead from the Heart.

• Experience in Hotel Front Officeor similar role.
• Ability to work night shifts (11pm-7:30am) across a rotating roster including weekend work and public holidays.
• Strong interpersonal and problem-solving skills.
• Preferred experience using Opera Cloud
• Exceptional communication skills both written and verbal.

Additional Information

• What is in it for you:

• ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
• Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun