Job Description - Operations Administrator

* Coordinate AGM and Owners Association meetings, prepare invitations, notices, and draft minutes; maintain association records and documentation
* Receive and record owner and resident enquiries, refer to relevant team members, and follow up on pending requests; compile and distribute approved Quarterly Management Reports and official correspondence
* Maintain contract records and tracker, monitor expiry dates, and flag upcoming renewals to responsible team members
* Process and maintain utility, FM, and other related invoices; provide administrative support and follow up on documentation as directed
* Assist with correspondence, scheduling, meeting arrangements, routine reports, and filing systems; coordinate with internal departments on administrative requirements

Requirements

* Diploma in Administration / Commerce / Hospitality with further technical training in administration and clerical proficiencies
* 3 to 5 years relevant experience in administration/clerical field
* Proficiency in Arabic and English, both written and spoken
* Excellent interpersonal and communication skills; strong organizational and problem-solving abilities with high attention to detail
* Experience using office equipment and Microsoft Office suite; able to use CRM & ERP; minimum typing speed of 60wpm
* Ability to independently draft professional letters, memos, and reports; knowledge of administrative and clerical procedures
* Aware of QHSE Management System, policies, and procedures; knowledge of security requirements and emergency preparedness

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