Outlet Manager - Waterpark

Rixos Premium Qetaifan Island North

Rixos Premium Qetaifan Island North comprises a 345-key hotel, along with a souq encompassing 11,000sqm of leasing space, a beach club, a theme park, and a waterpark. The resort boasts panoramic views of the Arabian Gulf. Rixos plans to provide a platform for showcasing Qatar as a tourism destination. One of the country’s biggest draws will be Qetaifan Island North’s Meryal Waterpark attraction. The Rig 1938 is the world’s highest tower of its kind, reaching 82 metres.

Outlet Manager – Waterpark

This position is responsible for leading the assigned dining venue operations in the Waterpark. He/she is responsible for supervising a team on their daily tasks, training, plans, and organizes operational needs, and delivers exceptional customer service.

• Display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and colleagues
• Enforce and adhere to all Qatar laws related to health & hygiene, safety & environmental policies, as well as company rules and regulations
• Report any health & safety concerns or incidents to management to minimize risk and maintain a clean, safe, and hygienic environment for all guests and colleagues
• Listen actively and respond to guest feedback as well as assess and review guest satisfaction results and trends to continuously improve and exceed guest expectations
• Assist with the preparations of special events when needed
• Ensures compliance with all food & beverage policies, standards, and procedures by training, supervising, follow-up, and hands-on management
• Continually seek methods to control operating costs
• Ensure any broken or damaged equipment is reported and monitored effectively
• Review the accuracy of any checklists and records completed in his/her area
• Manage food and beverage inventory, ordering, and stocking
• Develop services and products across the department
• Actively seek ways to maximize the revenue of the outlet
• Maintain high-quality standards in the operations

• Relevant experience in a similar position or Assistant Outlet Manager for at least 3 years
• Diploma in F&B, Hotel Management or Hospitality
• Food Hygiene and HACCP Certificate
• Excellent communication and leadership skills