POS & E-Commerce Business Development Officer

ROLE AND RESPONSIBILITIES 1. Develop business and marketing plans in coordination with line manager to achieve revenue goals (monthly, quarterly, bi-annual, annual).
2. identify and acquire new clients in the POS and e-commerce sectors through proactive outreach, networking, and relationship building. Develop and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
3.Ensure client satisfaction in all aspects and consistent growth in revenue/profit margin as targeted by the management.
4. Responsible to strengthen client relationships and ensure the successful continuance of business from the Clients.
5. Research and identifies New Business Opportunities.
6.Drive sales growth by initiating contact with potential clients, nurturing relationships, and facilitating the sale of products, including software, solutions, and services, within the payments sector
7. Negotiates with the merchant/Client and finalizes the terms and conditions during the contract renewal/ amendment.
8. Prepares monthly performance reports and clients visit reports.
9. Meetings of the projections anticipated from three months and above.
10. Identify opportunities for product enhancement or new product development through comprehensive analysis of market trends and competitor activities.
11. Facilitate client requirement meetings- both in person and/or remotely using current online applications.
12. Respond to the client queries regarding the products in a timely manner.
13. Able to address client's question technically. Proactively research and evaluate new sourcing and research ideas and methods to create innovative sourcing strategies.
14. Assist in company’s branding and media communication activities such as advertisements, marketing collaterals, and website.
15. Determine cross-selling opportunities among different products.
16. Supervise the client relationship management database and utilize it to manage customer contacts and mailing lists.
17. Reach sales target given by the top management (monthly, quarterly, bi-annual, annual). PREFERRED SKILLS:
1. Expert English communication skills in both verbal and written, Arabic will be an advantage
2. Creative and strategic mind set
3. Negotiation and closing deals
4. Professionalism with colleagues and client relationship (B2B and B2C)
5. Flexible to changing conditions and possessing high level of integrity
6. Expert knowledge of various business principles such as marketing strategy, financial analysis, and supply chain oversight
7. Risk Management & Financial Analysis planning and implementation
8. with Driving license QUALIFICATION & EDUCATION REQUIREMENTS
1. Degree in Financial, Marketing Management, Business, Information Systems, or similar.
2. Extensive experience preferably in Business Development.
4. Demonstrable track record of devising sales-enhancing strategies.
5. Unmatched supervision, research, and troubleshooting skills.
6. Exceptional consulting and quality assurance abilities.
7. Ability to tackle the demands of ever-evolving technological implements with ease. TECHNICAL KNOWLEDGE:
1. POS & E-Commerce Platforms and Solutions
2. Payment Gateway Solutions and System (Upgrade and Migration)
3. Channel integrations and certifications (ATM, CDM, Internet Banking, Mobile Banking, IVR, POS & mPOS)
4. Protocols, Compliances and Standards (e.g. PCIDSS, ISO8583, NDC+, 91x, VBV, XFS etc.)
5. Knowledge of various types of payment cards, including VISA, MasterCard & American Express (AMEX).
6. General Banking fundamentals and Procedures