Project Coordinator

The Project Coordinator will provide comprehensive
administrative and coordination support to the Manager of Performance
Evaluation, ensuring the effective and timely execution of departmental
activities within a government healthcare environment. This role involves
managing day-to-day operations, supporting performance evaluation processes,
developing reports and metrics, and ensuring smooth communication within the
department and across relevant healthcare stakeholders.

• Provide efficient administrative and office management support to the Manager of Performance Evaluation, ensuring that tasks are completed effectively and within agreed-upon timelines.
  
• Plan, schedule, and coordinate departmental administrative activities, ensuring the smooth operation of day-to-day activities and the timely communication of key information.
  
• Address and resolve inquiries or issues reaching the Performance Evaluation office promptly and efficiently, and manage a variety of administrative details, such as keeping informed of departmental activities, transmitting information, and monitoring day-to-day operations.
  
• Participate in the development of policies and procedures, overseeing their compliance and implementation within the department.
  
• Assist in preparing analytical performance evaluation reports and other required reports in a timely basis.
  
• Support the development of performance evaluation satisfaction surveys and prepare required reports based on the survey results.
  
• Develop and maintain departmental KPls and metrics_ for dashboards, ensuring regular follow-ups and submission of required data.
  
• Assist in preparing documents for accreditation or other surveys, ensuring
  
•  compliance with standards.
  
• Monitor and review department reports for!eadership meetings (e.g., SMEC and other committees), tracking improvements and action plans based on these reports.
  
• Assist in the development and implementation of departmental operational plans and prepare action plans and progress reports.
  
• Assist in the preparation of the annual budget plan and monitor progress, ensuring adherence to budgetary constraints.
  
• Verify and ensure the accuracy of all ERP0generated reports, identifying errors and implementing necessary corrections.
  
• Update and maintain all departmental user manuals, ensuring they reflect current procedures and practices.
  
• Monitor and assess timelines to ensure the timely completion of all performance evaluation activities.
  
• Prepare professional memos, emails, reports, and other correspondence, ensuring clarity and precision in communication.
  
• Coordinate meeting schedules, attend meetings, record minutes, and distribute them promptly.
  
• Maintain accurate documentation of the evaluation process, data, and reports for future reference.
  
• Collaborate with translators to translate correspondence and reports between Arabic and English as required.
  
• The incumbent will undertake any related duties or responsibilities as directed.
  
• Ensure high standards of confidentiality to safeguard any sensitive information.
  

Requirements

• Minimum of 5 years of post-qualification experience, including at least one year of experience with Oracle ERP PMS (Performance Management System) application within the healthcare industry.
  
• Minimum of one year of experience in handling the performance appraisal process, including individual objective setting, quarterly feedback, and conducting self, upward, and downward evaluations.
  

• Strong command of verbal and written English (command of Arabic is an advantage).
  
• Excellent presentation and facilitation skills.
  
• Proven experience in administrative coordination and performance evaluation.
  
• High level analytical and critical thinking skills
  
• Proficiency in relevant software and tools, Microsoft Office, and Oracle
  
• Strong communication, organizational, and analytical skills.
  
• Commitment to quality, compliance, and continuous improvement
  
• Prioritizing workload and meeting deadlines with high quality output.
  
• Ability to work effectively with a variety of groups