Receptionist & Customer Service

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical Industries.job Brief The Receptionist & customer service is accountable for handling all phone calls and maintaining the reception area.

job Brief The Receptionist & customer service is accountable for handling all phone calls and maintaining the reception area.ACCOUNTABILITIES:Adhere to all Zahrawi Policies & Procedures as applicable.Reception:Managing the reception area; welcoming visitors and directing them to the right place.Attending all incoming telephone calls, determining the purpose, forwarding the call to concerned personnel and sending emails if needed regarding the callHandling the reception email address, and direct and prioritize tasks received accordingly.Maintaining international phone log, Zahrawi extensions, fingerprint access, staff files, contract & agreement files, and updating them frequently.Insuring measuring temperature and checking Al Hosn application for staff as per office policies and government guidelines and regulations.Maintaining meeting rooms schedule and arranging the bookings as per importance and capacity of rooms.During the absence of the office assistant, responsible of the documents and non-documents sent with the drivers to Dubai Office and Warehouse and following up with Dubai Admin Team to ensure receiving them, responsible of handling DHL Courier.Administration:Arranging the Group VP’s MS teams calls and following up with the attendants.Maintaining the Group VP’s business cards file and updating it when requested.Third party suppliers’ management including their access & scoop of work completion.Emailing scanned copies of the cheques and receipt vouchers to finance department.Hotel Credit Applications, forms and documents that require Zahrawi information filling and signing from the respective approversAddressing technical issues to IT department and Supporting IT to ensure all connections are running well in the officeKeeping scanned record of all-important contracts and agreements sent from or received at Abu Dhabi office.Office inspection multiple times a day focus on clean, organized, maintain functionality, reporting to contracted teams for rectificationAssisting and supervising in the filing and distribution of documents to ensure it is done by the office assistant properly.Attending all the Events Planning Virtual Meetings and ensuring bringing up creative ideas, following up with the plan and arranging the events in AUH officeCoordinating with sales coordinator for tenders.Supporting and assisting sales and service divisions with scanning, printing, finding LPOs, contracts and agreements, arranging the staff files of personal documents, arranging staff meetings.REQUIREMENTS

Candidate should be willing to move to Company Visa (when applicable)Copyright Al-Zahrawi Medical Supplies Est 2019 All rights reserved

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