We are seeking an ambitious individual to join the Global Network Banking, Qatar team as a Relationship Manager to support the growing business and achieve divisional targets. The Relationship Management role provides dedicated relationship management to a portfolio of international corporate customers with accountability for sales, service, risk and operational delivery. This role will have internal and external stakeholders. Internal stakeholders may include Sales, Product Development, Risk & Compliance teams. The remit may range from an area within a country or multiple countries.
In this role, the key responsibilities will include:
Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
Effectively manage work and support resources to increase quality and time of client visits opportunities
Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes
Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
Confidently manage financial crime risk throughout the client lifecycle by identifying, assessing, accepting, monitoring, escalating and mitigating risk.
Ensure adherence to all applicable operational risk HSBC Standards and policies, reporting any breaches in accordance with local procedures
Keep abreast of developments, products and offerings from HSBC, competitors and market changes
Ensure prompt escalation or sharing of relevant information relating to the client, so that members of the client coverage team can form and maintain a comprehensive understanding of the risks to HSBC by the client
Relationship Management role holders will be required to acquire knowledge of a product area and in some geographies may need to hold specific certificates or need membership of a regulatory body.
Drive new-to-bank acquisition, which will be a key measure of success
To be successful in the role, you should meet the following requirements:
Strong experience in banking experience as a Relationship Manager or Associate Relationship Manager managing/supporting international subsidiaries or MNCs in Qatar.
Strong credit and financial analytical skills
Comprehensive knowledge of economic trends and regulatory environment
Knowledge of key international corridors driving growth in Qatar. Sector knowledge is a plus.
Strong organizational, analytical, negotiation, communication, teamwork and influencing skills
Extensive knowledge and proven sales success with the Bank's products and services, or equivalent
In-depth knowledge of regulations impacting the business and the lending and credit approval process
Strong understanding of Investment Banking products, with the ability to identify opportunities
Graduation degree is a must - to secure a Qatar Visa and Work Permit
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