Retail Relations Officer

We are seeking a highly professional and customer -focused Retail
Relations & Administrative Coordinator to support stakeholder
engagement, retail partner relations, and administrative operations. The ideal
candidate will possess a strong marketing background, excellent communication
skills, and proven experience in retail relations, customer engagement, or
similar functions. This role requires a proactive individual capable of
maintaining strong relationships with retail partners while providing efficient
administrative and secretarial support within a fast -paced project environment.

Key Responsibilities

• Build
  and maintain positive relationships with retail tenants, partners, and
  stakeholders.
  
• Act as
  the primary point of contact for retail -related inquiries and
  communications.
  
• Coordinate
  with retail partners to ensure smooth day -to -day operations and issue
  resolution.
  
• Support
  customer engagement initiatives, promotional campaigns, and marketing
  activities.
  
• Gather
  feedback from retailers and customers and provide recommendations for
  service improvements.
  
• Assist
  in organizing events, activations, and retail engagement programs.
  
• Prepare
  reports, presentations, and updates related to retail operations and
  stakeholder engagement.
  
• Provide
  comprehensive administrative and secretarial support to management and
  project teams.
  
• Manage
  calendars, appointments, meetings, and travel arrangements as required.
  
• Prepare
  correspondence, meeting minutes, reports, and official documents.
  
• Maintain
  accurate records, filing systems, and project documentation.
  
• Coordinate
  internal and external communications professionally and efficiently.
  
• Handle
  confidential information with discretion and professionalism.
  
• Support
  procurement, logistics, and general office administration activities when
  required.
  
• Liaise
  with internal departments, contractors, consultants, and external
  stakeholders.
  
• Ensure
  timely follow -up on action items, requests, and project deliverables.
  
• Support
  management in coordinating activities across multiple teams and
  stakeholders.
  
• Contribute
  to maintaining a professional image and high standard of customer service.
  

Requirements

Requirements

• Bachelor's
  Degree or Diploma in Marketing, Business Administration, Communications,
  or a related field.
  
• Minimum 3 years of experience in secretarial, administrative, retail
  relations, customer engagement, or similar roles.
  
• Strong
  marketing background with experience supporting customer -focused
  initiatives.
  
• Prior
  experience working on large -scale projects in Qatar and/or
  multinational organizations is essential.
  
• Excellent
  communication, interpersonal, and stakeholder management skills.
  
• Fluent
  in Arabic and English (written and spoken).
  
• Strong
  proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  
• Professional
  appearance, positive attitude, and customer -oriented approach.
  
• Ability
  to work independently and manage multiple priorities effectively.
  
• Valid
  Qatar Resident Permit (RP).