Sales Account Manager

The Sales Account Manager is responsible for driving revenue growth, managing key client accounts, and strengthening brand presence across the jewelry and luxury watches portfolio. The role focuses on high-value client relationships, strategic account management, and achieving sales targets while delivering an exceptional luxury customer experience aligned with the groups standards.

Key Responsibilities

Sales & Revenue Growth

• Achieve and exceed assigned sales targets and KPIs for jewelry and luxury watch brands.
• Develop and execute strategic sales plans to grow key accounts and high-net-worth client portfolios.
• Identify new business opportunities within corporate, VIP, and private client segments.

Account Management & Client Relations

• Manage and grow relationships with key accounts, VIP clients, and strategic partners.
• Act as the primary point of contact for assigned accounts, ensuring long-term partnerships and repeat business.
• Deliver personalized client experiences, including private viewings, exclusive launches, and bespoke services.

Brand & Market Development

• Represent the company's luxury brands in a professional and brand-aligned manner.
• Support brand-building initiatives, product launches, exhibitions, and promotional events.
• Monitor market trends, competitor activity, and customer preferences in the luxury segment.

Operations & Reporting

• Maintain accurate sales forecasts, reports, and CRM records.
• Coordinate with merchandising, marketing, and operations teams to ensure product availability and optimal presentation.
• Ensure compliance with company policies, luxury brand guidelines, and Qatar market regulations.

Customer Experience Excellence

• Uphold the highest standards of luxury retail service and client confidentiality.
• Resolve client issues promptly and professionally to maintain brand reputation and loyalty.

Key Requirements

Education & Experience

• Bachelors degree in Business Administration, Marketing, or a related field (preferred).
• Minimum 5–7 years of sales or account management experience in luxury jewelry and/or luxury watches.
• Proven track record of managing high-value accounts and achieving sales targets in the GCC market (Qatar experience preferred).

Skills & Competencies

• Strong understanding of luxury retail, jewelry, and high-end watch brands.
• Excellent relationship-building and negotiation skills.
• Strong commercial acumen and results-driven mindset.
• Exceptional communication and presentation skills.
• Ability to work with high-net-worth individuals and VIP clientele.
• Proficiency in CRM systems and sales reporting tools.

Language & Other Requirements

• Fluent in English
• Well-groomed, professional appearance aligned with luxury brand standards.
• Flexible to work retail hours, events, and client engagements as required.