Sales Supervisor

The Account Manageris responsible for building and maintaining strong clientrelationships by providing exceptional responsiveness to eachclient s needs and requests. The primary role would be managingpharmacy insurance benefits and serving as the liaison between theclient and MaxorPlus. Work activities include managing prescriptionbenefit plans for employers, overseeing complex projects,supporting client benefit operations and reporting needs, resolvingclient and member issues, attending open enrollment meetings and/orbenefit fairs, coordinating pharmacy claims administration,managing accounts receivable, assisting with finalistpresentations. Occasional overnight travel for client or companymeetings may berequired.

Requirements

• Maintainon-going client service andsatisfaction
  

• Supportclient renewals by providing updates to leadership on alloperational activities that may be relevant to clientsatisfaction
  

• TheAccount Manager has the ability to operate independently anddemonstrate good judgement in clientinteractions.
  

• Participatein implementation meetings for new clients in your specific book ofbusiness
  

• Ensureclient satisfaction by meeting with appropriate account contactsand facilitates organizational responsiveness to clientissues
  

• Establishstrong relationships with clients through proactive oral andwrittencommunication
  

• Reviewand analyze monthly client Executive SummaryReports
  

• Updatesupervisor with quality assurance checks, program enhancements, andclientissues
  

• Provideand/or coordinate ongoing and ad hoc reporting requests includingbut not limited to audit report requests, claims utilization andother suchitems.
  

• Workwith account management colleagues such as Strategic AccountExecutives and Clinical Account Executives to provide operationalupdates and partner to meet clientsgoals
  

• Workcollaboratively with internal teams such as enrollment,accumulators ,benefits and IT to ensure client benefits areperforming asexpected
  

• Providesupport around client satisfaction and retention, contractrenewals, goodwill-call activity and added product and servicepresentations
  

• Utilizeagreed upon client tracking tools and provide regular statusupdates toleadership
  

• Maintainregular attendance in accordance with establishedpolicies
  

• Performother job-related duties whennecessary
  

• Promptlyreport any allegations of impropriety to the ComplianceDepartment
  

• Complywith Maxor s Ethical Business Conduct policy and Maxor s ComplianceProgram
  

• Remainfree from exclusion under the OIG and SAMS Medicare/Medicaidlist.
  

• Completerequired training, as assigned, within the establishedtimeframes.
  

Qualifications:

• Associatesor Bachelor s degree, preferred
  

• AccountManagement and PBM experiencepreferred
  

• Twoto three years progressive experience working in accountmanagement, healthcare solutions, prescription benefit management,insurance benefits, and/or pharmacy claimsadministration.
  

• ProficientMS Officeexperience
  

• Strongaptitude to communicate effectively both orally and in writing tointeract with a wide variety of individuals providing optimalpatient care aligned with Maxors relentless commitment fordistinguished customerservice
  

• Strongorganization skills with ability to prioritize in a dynamicenvironment
  

• Self-motivatedwith ability to work both independently and as part of ateam
  

Benefits

• Comprehensivemental health and wellbeingresources
  

• NationwideBlue Cross Blue Shield PPO with employee friendly plan design,including $850 individual annual medical deductible, $25 officevisit copays, Low biweeklypremiums
  

• Companypaid basic life/AD&D, Short-term and Long-term disabilityinsurance
  

• Rx,dental, vision, other voluntary benefits, andFSA
  

• Employer-matched401kPlan
  

• Industryleading PTOplan
  

• AndMORE!
  

Ifthat sounds like you and you re excited by the idea of joining aworld-class team that s passionate about growing together, we lookforward to hearing from you. ApplyNow!