Senior Analyst Customer Retention

VAC9310 - Senior Analyst Customer Retention Field: Consumer Contract Type: Full Time - Permanent Location: Qatar - Doha Closing date: 17-Mar-2024 About Us::

Ooredoo is a dynamic global Telecommunications player operating in 10 countries serving more than 138 million customers. Ooredoo Qatar employs approximately 1,600 people driving Ooredoo to be the number one choice for world-class communications services in Qatar, and it is a team that you can be part of!

About the Business Unit: :

Ooredoo’s Consumer business unit is a critical part of the company’s first line customer facing activities for all consumer product offerings and has a significant role to play in long term business value creation through product design, achievement of sales revenue, profit and customer satisfaction, as defined in the annual business plans.

About the Role: :

This role is responsible for developing, managing and driving base management activities of the Mobile Entry Value segment (pre- and postpaid) through the definition and execution of cross and upsell, retention and ARPU enhancing activities.

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About You: :

5 years' experience in a similar role.

Minimum Qualifications: :

Bachelor's Degree in Business Administration or Marketing or Similar

Note: you will be required to attach the following:
1. Resume / cv

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