Senior Associate, HRMS & MIS

Established in 1964 as the country’s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.

QNB Group’s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.

QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor’s (A), Moody’s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.

Based on the Group’s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.

QNB Group has an active community support program and sponsors various social, educational and sporting events.

Job Purpose Summary::

Provides support services to Oracle HRMS/IPMD and other HR technology systems and applications such as data entry, updates system data, maintenance and system upgrades and testing. Assists in the provision of accurate and timely HR MIS reports

Supports payroll, compensation and benefits, recruitment, salary administration with the provision of data on request basis

Essential Duties & Responsibilities by Dimensions::

A. Shareholder & Financial:

- Contibutes in HRMS system maintenance and operational effectiveness

- Prepares and provides relevant MIS reports covering Key Performance Indicators (KPIs) for performance

monitoring of HR Dept.

- Assists in providing updates on HC project progress and budget.

- Assists in monitoring the HR budget in line with QNB budgetary control practices.

B. Customer (Internal & External):

- Asissts in the maintainance and updating of Organization structure, position hierarchy database and on a

need basis corrects reporting hierarchy issues in the system

- Responds to staff and management requests with regards to HRMS system issues and ensures requests are

attended.

- Provides timely and accurate information to the external and internal auditors and the compliance function, as

and when required by the Senior Manager HRMs and MIS.

- Actively participates in the development and implementation of other electronic HR processes such as OLM,

i-Recruitment etc.

- At the instruction of the VP, HRMS & MIS, works with IT dept to coordinate and monitor system development

requests.

C. Internal (Processes, Products, Regulatory):

- Maintains accuracy, consistency & security of information within the HR systems; reports process failure

errors in order to ensure efficient and smooth human resources processes.

- Compiles statistical information and prepares reports related to manpower, turnover, payroll, recruiting,

position classification, compensation, training, promotions history, position history, exit.

- Provides assistance with HRIS network maintenance by adding or deleting users and retaining system

security.

- Contributes to the HR Dept automation projects by providing administrative support.

- Ensures data integrity and accurate MIS reporting

- Provides inputs in the analysis and resolution of system problems

- Ensures security of the HRMS and MIS systems and data protection requirements are complied with and

monitored.

- Contributes to the documentation, and implementation of process optimization.

- Reports violation of HR systems access to ensure data integrity and accuracy across various HR systems

- Supports the QNB Intranet portal.

- Assists in monitoring HR Projects and prepares project progress reports.

- Assists in the preparation and distributes IPMD progress reports (Mid and End Yr)

- Supports HR generalists and specialists with MIS and business planning data

D. Learning & Knowledge:

- Good knowledge of MS Office tools together with knowledge of database fundamentals and strong knowledge

and demonstrated use of HR systems

- Good knowledge on HRMS administration and related risks together with a good knowledge of operations

and related controls.

- Identifies related areas for professional development of self, and acts to enhance professional development.

- Principles and practices of computer science and HRMS and MIS information systems

- Knowledge of Reported, Access and/or other reporting tools

- Provides inputs for data conversions, system extracts.

- Good research skills and stays up-to-date with new developments in HR technology.

Education/Experience Requirements:

- Bachelor’s Degree (specialization in Human Resources or IT is preferred).

- Experience with Oracle; SAP; People Soft

- Minimum 2 years of relevant work experience preferably with a local/Gulf bank entailing responsibilities with HRMs and MIS systems.

Required Special Skills:

- Full competency with HRMS applications and extensive knowledge of HR software.

- Ability to contribute to the work of project teams engaged in HR system improvement.

- Ability to set priorities, and deliver multiple data/ reports simultaneously while working under pressure to meet deadlines.

- Ability to manipulate, process and synthiseze data and reports

- Ability to read, analyze, and undestand HR related documents.

- Ability to exercise considerable judgment and discretion

- Strong oral and written communication skills in English and Arabic (preferred).

Operating Environment/ Location:

- The referenced position will be based in Qatar

Framework and Boundaries:

- HR Operational plan & Budget.

- Applicable policies and procedures & relevant regulatory pronouncements.

- Delegated and re-delegated authorities as per the delegation of authority structure.

- Instructions of VP, HRMS & MIS and HR Dept Heads.

Communications and Working Relationships:

- HR Divisional/Dept Heads

- HR Business Partners

- Group IT for HRMS related issues

Note: you will be required to attach the following:
1. Resume / CV
2. Copy of Passport or QID
3. Copy of Education Certificate