Senior NCR ATM operation Consultant

Job Role: Senior NCR ATM Operations Consultant

Job Overview

We are looking for a Senior NCR ATM Operations Consultant to support the technical and operational management of the QNB ATM Network.

Key Responsibilities

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  Perform Level 1 analysis and troubleshooting of ATM incidents.

  
  


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  Raise and manage tickets with NCR ATM Software Support based on analysis and findings.

  
  


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  Support ATM operations projects and resolve operational issues.

  
  


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  Assist with patches, development releases, and production fixes in line with SIT/UAT progress.

  
  


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  Collect, analyze, and share logs and technical findings for incidents and support cases.

  
  


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  Complete assigned Tech Requests within agreed timelines.

  
  


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  Support day-to-day QNB ATM Network operations and stability.

  
  

Requirements

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  5+ years of experience in ATM Operations / ATM Application Support.

  
  


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  Strong experience with NCR ATM software.

  
  


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  Experience in incident analysis, log analysis, production support, and deployments.

  
  


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  Banking/financial services experience preferred.

  
  


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  Strong troubleshooting, coordination, and communication skills.