Senior Solution Architect Microsoft Dynamics 365 / CRM

Job Role: Senior Solution Architect – Microsoft Dynamics 365 / CRM

Role Overview

We are looking for a Senior Solution Architect with strong expertise in Microsoft Dynamics 365 CRM, Azure, enterprise integration, and modern cloud architectures. The candidate will be responsible for defining and overseeing end-to-end solution architecture, ensuring that business requirements are translated into scalable, secure, maintainable, and high-performing technical solutions.

Key Responsibilities

• Define and maintain the end-to-end solution architecture for Microsoft Dynamics 365 CRM-based solutions.


• Design scalable and secure solutions using Microsoft Dynamics 365, Dataverse, Azure and related Microsoft technologies.


• Lead technical architecture and design for new services, enhancements, integrations, and transformation initiatives.


• Review existing architecture and identify opportunities for optimization, modernization, and simplification.


• Design integration architecture between Dynamics 365, Databricks, enterprise applications, APIs, external systems, and data platforms.


• Define API, integration, data flow, authentication, and security architecture.


• Ensure appropriate application, data, integration, and infrastructure architecture principles are followed.


• Work closely with business analysts, developers, data architects, cybersecurity teams, infrastructure teams, and project managers.


• Review technical designs, solution architecture documents, integration specifications, and development approaches.


• Provide technical leadership and guidance to development and implementation teams.


• Ensure solutions comply with organizational security, data protection, governance, and architecture standards.


• Identify technical risks, dependencies, scalability issues, and potential points of failure.


• Support technical evaluations and provide recommendations on technology and solution options.


• Participate in architecture review boards and technical decision-making.


• Ensure high availability, disaster recovery, performance, scalability, and maintainability are considered in solution designs.

Mandatory Technical Requirements

• Minimum 10+ years of experience in IT, with significant experience in solution/enterprise architecture.


• Minimum 5+ years of hands-on experience with Microsoft Dynamics 365 CRM.


• Strong expertise in Dynamics 365 Customer Engagement (CE) and Microsoft Dataverse.


• Strong knowledge of Dynamics 365 architecture, customization, security roles, business units, workflows, plugins, APIs, and integrations.


• Strong experience with Azure cloud architecture.


• Strong experience designing enterprise integrations using APIs, REST, messaging, and integration platforms.


• Strong understanding of data architecture and integration between CRM and enterprise data platforms.


• Strong understanding of Databricks and modern data-platform architecture, sufficient to design and govern integrations with the data platform.


• Experience with Microsoft technologies such as Azure Integration Services, API Management, Logic Apps, Functions, Service Bus, Power Platform, and Power BI is highly desirable.


• Strong understanding of identity and security technologies, including Microsoft Entra ID, OAuth 2.0, SSO, MFA, RBAC, and secure API integration.


• Experience with enterprise architecture principles and architecture documentation.


• Strong understanding of performance, scalability, high availability, and disaster recovery.


• Excellent communication and stakeholder-management skills.

Preferred Certifications

• Microsoft Certified: Power Platform Solution Architect Expert


• Microsoft Certified: Dynamics 365-related certifications


• Microsoft Certified: Azure Solutions Architect Expert


• TOGAF or equivalent enterprise architecture certification