Software Support Service Engineer

Job Title: Software Support Service Engineer

Location: Doha, Qatar
Contract Type: Contract Staffing
Duration: 6 Months (Extendable)
Openings: 2 Positions
Working Hours: 10 Hours / Day, 6 Days a Week

Job Summary

We are looking for an experienced Software Support Service Engineer to provide expert-level application and technical support for utility software systems. The role involves troubleshooting, system support, and coordination with internal and external stakeholders to ensure smooth system operations.

Key Responsibilities

• Provide technical support and maintenance for utility software applications
• Troubleshoot application, system, and user-related issues
• Coordinate with end-users to understand and resolve software problems
• Support deployment, configuration, and upgrades of software systems
• Ensure system availability, reliability, and performance
• Prepare technical documentation and support reports
• Work closely with client teams and third-party vendors as required

Requirements

• Bachelors degree in Computer Science, Engineering, or related field
• Strong expertise in utility software applications
• Proven experience in software/application support roles
• Ability to work independently and in client-facing environments
• Multilingual skills (English mandatory; French is an advantage)
• Any nationality can apply