Sr. Technical Writer

Job Summary

The Sr. Technical Writer creates and maintains technical documentation for AI products. This role involves writing clear and concise user guides, technical manuals, and online help systems to ensure users understand and effectively utilize AI solutions.

Responsibilities and Duties

• Develop and maintain technical documentation for AI
  products, including user guides, technical manuals, and online help systems.
  
• Collaborate with product managers, engineers, and other
  stakeholders to gather information and understand documentation requirements.
  
• Write clear, concise, and accurate documentation that meets
  user needs and industry standards.
  
• Conduct reviews and usability testing of documentation to
  ensure clarity and effectiveness.
  
• Create and maintain templates, style guides, and
  documentation standards to ensure consistency across all documentation.
  
• Stay updated with the latest trends and best practices in
  technical writing and apply them to improve documentation quality.
  
• Provide training and support to team members on
  documentation tools and best practices.
  
• Prepare and present documentation proposals and reports to
  senior management and stakeholders.
  
• Participate in project planning and contribute to the
  development of project timelines and deliverables.
  
• Perform other duties relevant to the job as assigned by the
  Head of AI Products & Development or senior management.
  

Requirements

• Bachelor’s degree in Technical Writing, English,
  Communication, or a related field
  
• Relevant certifications (e.g., Certified Professional
  Technical Communicator (CPTC)) are preferred
  
• Minimum of 5 years of experience in technical writing or
  related fields
  
• Experience in writing documentation for AI or
  technology -focused products
  
• Strong writing and editing skills
  
• Excellent communication and interpersonal skills
  
• Proficiency in technical writing tools (e.g., MadCap Flare,
  Adobe FrameMaker)
  
• Strong organizational and project management skills
  
• In -depth understanding of technical writing principles and
  best practices
  
• Familiarity with AI technologies and product development
  processes
  
• Knowledge of documentation standards and guidelines
  
• Ability to manage multiple tasks and prioritize effectively
  
• Strong attention to detail and commitment to delivering
  high -quality work
  
• Ability to work independently and as part of a team
  
• Technical writing tools (e.g., MadCap Flare, Adobe
  FrameMaker)
  
• Collaboration and communication tools (e.g., Slack,
  Microsoft Teams)
  
• Documentation management systems (e.g., Confluence,
  SharePoint)