Systems Technician

Job Description • Deploy workstations as and when required for RLP and provide end-to-end desktop/laptop assistance and system support for RLP staff during the Build and Transition phases. • Assist the Analysts in deploying and configuring the IT Systems to be deployed for RLP. • Lead all activities related to Conference and Meeting Rooms set up for RLP. • Work on and deliver special projects and related works for RLP as and when required. Requirements• Bachelor’s degree in Information Technology, Computer Engineering, or related field. • Must have excellent Windows desktop support experience with excellent communication skills. • Must have experience in working with Windows Server 2016 and newer versions. • Must have experience in remote control software. • Must be customer oriented and should have hands on experience of supporting business users for various IT services and applications. • Solid understanding and working experience of IT Service Management concepts such as SLA, Service Requests, Support Requests, Change Management, etc. • Must have experience in working on and supporting any Helpdesk ticketing solution. • Strong knowledge of IT security, controls, and network infrastructure, with some IT planning experience. • Certifications like MCSE, MCITP, MCM, MCSM; A+; HP Service Technician or equivalent. • Three or more years’ experience in handling various Microsoft systems and infrastructure technologies – e.g., Backup, Servers, Storage, etc. • Must have experience working in the Oil and Gas sector and have undergone training and/or have HSE certifications from the Oil and Gas sector for those trainings. • Must have a valid Qatar Driver’s license. Benefitscompetitve salary #J-18808-Ljbffr