BMI is a rapidly-growing techcompany, providing software solutions and management expertise to avariety of businesses. We are currently seeking a remoteCustomer Service JuniorSpecialist to join our team. This is a greatopportunity for someone who is passionate about customer serviceand looking to start a career in the techindustry.
This is a remote job.Hard work in an office wearing a suit is the same as hard work inpajamas at home at 2AM as far as BMI isconcerned.
Responsibilities:
- Respondingto client queries via phone, email, andchat
- Technicalproblem solving by building systems to facilitate businessprocess
- Assisting insalespresentations
- Participatingin clientmeetings
- Performing avariety of tasks for clients, such as troubleshooting technicalissues, providing training on our products, and ensuring clientsatisfaction
- Collaboratingwith our team to improve customer service processes andstrategies
Requirements:
- Excellentcommunication and interpersonalskills
- Astrong customer service mindset and a desire to helppeople
- Awillingness to learn and adapt to newtechnologies
- Theability to work independently and in a teamenvironment
- Areliable internet connection and a quietworkspace
Noprior experience is necessary, as we will provide comprehensivetraining to the successful candidate. This is an entry-level,full-time remote position, with great advancementopportunities.
AtBMI, we dont take ourselves too seriously - we believe in havingfun while delivering top-notch services to our clients. As aCustomer Service Junior Specialist, youll be an important part ofour team, and we promise to make your work experience as enjoyableas possible.
Our virtual watercooler conversations can range from the latest TV shows to ourfavorite memes, and we encourage our team to let their uniquepersonalitiesshine.
Dontworry if youre not a tech whiz or a sales expert yet, we welcomepeople from all backgrounds and experiences. Were all about findingpeople who are passionate, hardworking, and eager to learn - we canteach you the rest! However, if you have developer and codingexperience, youll have a legup.
Wepride ourselves on finding talent that may be overlooked in theemployment market. BMI mines for talent diversity, and we know thateveryone brings unique skills and perspectives to the table. As aCustomer Service Junior Specialist, youll have the opportunity toshowcase your talents, and well work with you to help you grow andsucceed.
Sinceeveryone has different obligations and preferences, BMI offers aflexible work schedule that can accommodate your needs. Whetheryoure a night owl or an early bird, we believe that youll do yourbest work when youre in your comfortzone.
Werecommitted to fostering an environment that encourages creativity,innovation, and collaboration, and we believe that a happy andmotivated team is a productive team. Were excited to see what youcan bring to our team as a Customer Service Junior Specialist, andwere looking forward to helping you reach yourpotential.
Soif youre looking for a fun and fulfilling career, join our team asa Customer Service Junior Specialist. We cant wait to welcome youto thefamily!
Welook forward to hearing fromyou!
Requirements
Reliabledesktop or laptop computer
High-speedInternet
Webcam
Noise-cancelingheadset/speakers/microphone
Quiet,tidy, dedicated workspace
Reliable desktop or laptop computer High-speed Internet WebcamNoise-canceling headset/speakers/microphone Quiet, tidy, dedicatedworkspace
No CV Required
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