5+ years' experience in grocery management, familiar with distribution systems and costs
Familiar with laws and regulations
Overseeing daily store operations and ensuring that customer service standards are consistently met Recruiting, training, and managing retail staff, including conducting performance appraisals and providing professional development opportunities
Managing inventory levels and supply chain logistics to optimize stock availability and minimize losses
Developing and implementing operational policies and procedures to improve efficiency and ensure store compliance with company standards and regulations
Analyzing sales figures, market trends, and financial reports to inform strategic planning and decision-making
Setting and monitoring sales targets, as well as planning and executing strategies to achieve them
Maintaining the store's budget, controlling expenses, and planning cost-effective operations without compromising quality
Collaborating with marketing teams to execute promotional campaigns and events that drive footfall and increase customer engagement
Ensuring the store's layout is optimized for a positive customer experience and efficient workflow
Addressing customer complaints and issues promptly, ensuring a high level of customer satisfaction
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