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Area of Focus Key tasks Key performance Indicators
Customer/
Supplier:
Internal
Customer
/Supplier:
External 1. Responsible for: a. Developing ERP and APPs for the businesses to interact with the departments b. Solves escalated problems within prescribed guidelines 2. Develop and trouble shoot ERP and App solutions for efficient supplier customer and service provider relationship. Front office & supplier service provider Service and Support proficiency
People
Management 1. Consulting with Head of ICT and other departments improvements and updated to Odoo. 2. Ensure employees are continuously updated on Odoo for efficient usage. 3. Providing Odoo troubleshoot support to staff and customers. 4. Troubleshoots system issues and provides guidance to users. Team Support
Analysis 1. Resolving logged errors in a timely manner. 2. Monitoring system performance metrics and recommending solutions. 3. Conducting system quality assurance audits periodically. Analytical reasoning and problem solving.
Operations 1. Maintaining the security matrixes and ensuring ERP and App system security. 2. Documenting processes and performing diagnostic tests. 3. Liaise with business to upgrade and manage systems to ensure they are operating effectively and efficiently. 4. Monitor responsible enduser observations and escalate to the Head of ICT. Strategic planning and operational activity management
Strategy 1. Training endusers on hardware functionality and software programs. 2. Implement new business and productivity software Strategic ability and solutions.
Job Type: Fulltime
Pay: Up to QAR9000.00 per month
This job has been sourced from an external job board.This job is no longer accepting applications.
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