Call Center Associate - Remote Work

QatarDebate is currently seeking a motivated and passionate Call Center Associate to join our team on a part-time basis for remote work. As an Associate Level position, we require a minimum of 3 years of experience in a similar role.

Responsibilities: - Handle inbound and outbound calls from customers, answering inquiries and providing excellent customer service. - Maintain accurate and detailed records of all customer interactions. - Resolve customer complaints and issues in a professional and timely manner. - Collaborate with team members to ensure customer satisfaction goals are met. - Adhere to company policies and procedures at all times. - Utilize critical thinking skills to problem solve and provide solutions to customers.

Requirements: - Excellent communication skills, both verbal and written. - Strong organizational skills and attention to detail. - Ability to work independently and as part of a team. - Critical thinking and problem-solving abilities. - Leadership skills to take charge of customer interactions and provide guidance when necessary.

Benefits: - Life insurance coverage. - Remote work flexibility. - Free food provided during working hours.

Working Environment: At QatarDebate, we strive to cultivate leaders who foster inclusivity and mentorship within our organization. We encourage professional growth and development for all employees.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: QatarDebate is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We welcome applications from individuals of all backgrounds and experiences.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.