Call Center Associate - Remote Work

Job description:

QatarDebate is seeking a highly motivated and adaptable individual to join our team as a Call Center Associate for remote work. As a Call Center Associate, you will be responsible for providing exemplary customer service to our clients through phone calls, emails, and online chat. This is a part-time entry-level position, perfect for individuals looking to gain valuable experience in a remote work setting.

Responsibilities: - Answering incoming calls and responding to customer inquiries in a professional and timely manner - Handling customer complaints and providing appropriate solutions - Making outbound calls to follow up with customers or schedule appointments - Conducting surveys and collecting feedback from customers - Updating customer information in the database - Meeting daily quotas for calls and resolving customer issues - Collaborating with team members to ensure a seamless customer experience

Requirements: - No prior experience required, but excellent communication skills are a must - Adaptable and motivated individual who thrives in a fast-paced environment - Strong problem-solving skills and ability to think on your feet - Must be comfortable working remotely and have access to a reliable internet connection - Ability to multitask and prioritize tasks effectively

Benefits: - Free food provided during working hours - Parental leave for new parents - Opportunities for training and professional development - A supportive working environment that promotes personal and professional growth

Equal Opportunity Statement: QatarDebate is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.

Deadline to apply: July 4, 2024. If you meet the requirements and are interested in this position, please submit your application before the deadline. We look forward to hearing from you!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.