Call Center Associate - Remote Work

Job Description:

Ezdan Holding Group is seeking a Call Center Associate to join our dynamic team. This position offers the opportunity to work remotely, providing customer service and support to clients from the comfort of your own home.

Responsibilities: - Handle inbound and outbound calls in a professional and courteous manner - Assist customers with inquiries, issues, and product information - Use customer service skills to address concerns and provide solutions - Maintain accurate records of customer interactions and transactions - Follow communication scripts and guidelines to ensure consistency - Collaborate with team members to meet and exceed performance goals - Provide feedback to management on customer trends and issues

Requirements: - 3 years of experience in a customer service or call center role - Resilient and dedicated personality traits - Strong cooperation and communication skills - Ability to work independently and as part of a team - Excellent problem-solving abilities - Proficient in Microsoft Office and CRM software - High school diploma or equivalent

Benefits: - Free accommodation - Paid overtime - Visa sponsorship - Opportunity for personal and professional development - Supportive working environment

Equal Opportunity Statement: Ezdan Holding Group is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or any other factor prohibited by applicable law. We welcome diversity and encourage individuals from all backgrounds to apply for this position.

Deadline to apply: July 5, 2024

Join Ezdan Holding Group and become part of a team that values teamwork, communication, and dedication to providing exceptional customer service. Apply now and take the next step in your career!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.