Client Relations Officer - Remote Work

Job Description:

We are looking for a dedicated and driven Client Relations Officer to join our team at Qatar Foundation. This is a remote work opportunity, so you can work from the comfort of your own home or anywhere with a stable internet connection. As a Client Relations Officer, you will be responsible for building and maintaining strong relationships with our clients to ensure their satisfaction and loyalty.

Responsibilities: - Develop and maintain relationships with existing clients to ensure their ongoing satisfaction with our products and services - Act as the main point of contact for clients, addressing any questions, concerns, or issues they may have in a timely and professional manner - Collaborate with internal teams to ensure client needs are met and address any challenges that may arise - Identify opportunities to upsell or cross-sell products and services to clients to maximize revenue - Prepare reports and presentations to update clients on their account status and performance - Stay up-to-date on industry trends and best practices to provide clients with valuable insights and recommendations

Requirements: - Minimum of 3 years of experience in client relations or a related field - Strong communication and interpersonal skills - Excellent presentation skills - Ability to lead projects and work independently - Proficiency in Microsoft Office and CRM software - Bachelor's degree in Business Administration or a related field is preferred

Benefits: - Training & professional development opportunities - Remote work flexibility - Company transportation for meetings or events - Competitive salary and benefits package

Working Environment: At Qatar Foundation, we leverage data to inform decisions and drive strategic initiatives. As a Client Relations Officer, you will have access to the tools and resources needed to succeed in your role and make a positive impact on our clients' experience.

Deadline to apply: July 22, 2024

Equal Opportunity Statement: Qatar Foundation is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and strive to create a supportive environment where everyone can thrive.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.